Our policy is simple. If you aren’t happy with your purchase, you can return it within 14 days of receipt for a full refund, less the cost of shipping. Please call for a Return Merchandise Authorization number before returning your item. We will also give you the appropriate return shipping address for the type of merchandise ordered.
If an item arrives damaged, please notify us immediately so we can make a damage report. If an item is returned to us damaged and a damage report has not been filed, the refund will be reduced by the cost of repairing the piece. If the shipment arrives in a damaged box, please inspect it immediately and notify the shipping company of a damage claim. Then give us a call so we may assist you in resolving the problem.
We ship by USPS priority mail, or by UPS, depending on the item. Express shipping as well as international shipping is available.
Upon receipt of your order, we will usually ship it within 2-3 business days.
We respect your privacy and will never sell, rent, or share your personal information with any other parties.
P.O. Box 3035 Rohnert Park, CA 94928
Call 415-302-0184 With Questions or To Order
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